Delivery & Returns

Delivery & Returns

Part Of Me – Memorial Jewellery will carefully pack your item/s and ship via Royal Mail Special Delivery, this service is insured. Once your order is complete we will send it on a next day before 1pm service, shipping cost is £6.50 per order.

Orders take approx 4-6 weeks, this maybe longer for special size orders, but you will be notified of any delays. 

Shipping

All of our memorial jewellery and other products will be shipped via Royal Mail Special Delivery with a tracking number and delivery information, unless other arrangements have been made in advance. Part of Me Memorial Jewellery agrees that all products will be carefully packaged to minimise the risk of breakage, the Royal Mail service includes insurance cover. Shipping cost is £6.50 per order.

When an order is shipped, we cannot be held accountable for any delays.

Damaged or lost shipments

Part Of Me – Memorial Jewellery cannot be responsible for any loss or damage to any memorial jewellery in transit. Please inspect all merchandise upon receiving it. In the event that a product is lost in transit or arrives damaged in any way, Part of Me – Memorial Jewellery must be notified within 3 days of receipt in writing or via email, and all claims must be made with the shipping carrier, Royal Mail. Part Of Me – Memorial Jewellery will do anything we can to help resolve any problems with the carrier.

Returns

Due to the custom nature of each order we cannot offer refunds.